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25 Year Track Record

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What does it mean when a manufacturer say's  "We have a 25 Year Track Record" unless they can provide accurate records of all projects over the 25 years, then the statement is meaningless. Most will have no idea or have accurate records of projects they have sold onto, simply because they sell vis distributors and they are so often reluctant to divulge their client list. They might refer you to their agrement certificate and thats a start, but they will only have selected projects collected for the purpose. Ask manufacturers for failed projects and you will get a stone wall, yet its what we need to know. I recently gave my professorial presentation to my University , and it, I stated that its not unreasonable to ask these questions, I wanted it to be presented via an electronic search, I add their products to my drawing and the CAD package or perhaps a specialist service, that searches online for information good and bad. There is the obvious litigate routes we c...